Frequently Asked Questions
Everything you need to know about shopping with Banjaaran Studio
What is the typical shipping timeline for orders?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international deliveries may take 10-15 business days depending on the destination.
What is your return and exchange policy?
We offer a 14-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange. Note that customized items are final sale.
Are the products at Banjaaran Studio handcrafted?
Yes, we take pride in sourcing and creating high-quality, artisanal products. Many of our items feature traditional craftsmanship and unique details that reflect the Banjaaran spirit.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Yes, Banjaaran Studio ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.